Privacy Policy
Privacy Policy - Updated 17 June 2026
This is an important notice regarding your privacy and the way in which Goya 15 (referred to as “We” and “Us” in this policy) collects and makes use of your personal data. By visiting our website and using our services, or by calling or emailing us, you agree to this privacy policy. This privacy policy also applies to virtual, face to face meetings or appointments with our representatives.
We take our privacy responsibilities seriously and are committed to protecting and respecting our customers’ privacy.
This policy sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.
For the purpose of applicable privacy legislation, the Data Controller is Goya15. Questions regarding this policy should be directed to contact@goya15.com
What information do we collect from or receive about you?
We will collect and process the following data about you:
• Identity data
• Contact data
• Technical data
• Usage data
• Marketing and communications data
By using our website, you are indicating that you consent to our Cookies Policy.
How do we use the information?
• Provide and manage our services
• Respond to enquiries
• Improve website functionality and user experience
• Send marketing communications (with your consent)
• Comply with legal obligations
Monitoring usage of our website
We intend to continue to improve the content and function of our website. For this reason, we may monitor customer traffic patterns and usage of our website.
We use cookies and similar technologies to improve your experience.
You will be asked for consent before non-essential cookies are used.
You can manage or withdraw your consent at any time through your browser settings.
Basis for processing your personal data
• Consent – when you opt in to receive marketing communications
• Contract – when processing is necessary to provide services you request
• Legitimate interests – to improve our website and services
• Legal obligation – where required by law
Where we disclose your personal data to third parties
We rely on the same lawful basis to disclose your data and we ensure that our third-party data processors also comply with data protection requirements.
Where we store your personal data
Electronic versions of the information you provide to us, or we collect about you, is stored on our company or email servers or secure cloud-based storage. We have taken appropriate measures to ensure our servers and cloud-based storage are safe and secure including restricting physical access, password protection and installing antivirus and firewall software.
How long we will store your personal data for
We only retain your personal data for as long as necessary to fulfil the purposes for which it was collected, including legal, accounting, or reporting requirements.
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction.
Your rights
You have the following rights in connection with your personal information held by us:
• Access your personal data
• Correct inaccurate data
• Request deletion (“right to be forgotten”)
• Restrict or object to processing
• Data portability
• Withdraw consent at any time
To exercise your rights, contact us using the details above.
Changes to This Policy
We may update this policy from time to time. Any changes will be posted on this page with an updated date.
Complaints
If you believe that we have not complied with this policy or that we have acted otherwise than in accordance with Data Protection Law, you can also complain to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk/). We would be grateful if you could contact us directly, to see if we can resolve it, first.
When and how to contact us
If your personal details change or if you have any queries about how we use your information or any feedback about our privacy practices, please contact us at contact@goya15.com